Frequently Asked Questions

  • Who is Wrap Media and what do you specialise in?

    We are a fully-integrated marketing agency, combining strategic consultancy, research & insight, creative services, digital & social marketing, web/app development and wrap-around services. 

    Our focus is on partnering with brands to deliver campaigns and assets that are ownable, memorable and aligned with business objectivies.

  • Which industries do you work in?

    We serve a broad range of industries from automotive and industrial to consumer electronics, transport and energy. Our team consists of specialists relevant to your sector so you benefit from industry-specific expertise. 

    Our bias at Wrap is to start with understanding - customers, sectors and markets. We’ve worked with many B2B brands divers challenges. That’s why this isn’t just an aesthetic conversation; it’s about the commercial narrative that sits at the heart of your brand.

  • What is your working model and how do you engage with clients?

    We operate with a single dedicated point of contact per client to streamline communication and build continuity. 

    Our model is scalable: whether you need full agency support or augmentation of your internal team, we adapt. 

    We emphasise clarity and measurable outcomes, for example in web/app development we focus on “engaged user metrics” or CRO rather than just traffic, impressions or CTR.

  • How do you ensure the work you create is aligned with my brand and business goals?

    It starts with research & insight. We do the digging to uncover opportunities, target audiences and market dynamics. 

    From there we build strategy, creative, content and digital assets that map to your brand positioning and ROI targets.

    We also emphasise accountability. For example in digital campaigns we focus on conversion-oriented metrics, not vanity. 

  • What is your typical turnaround time and how is pricing handled?

    Turnaround depends on scope, complexity and the service area. We emphasise “right talent, right time, right fit” to deliver efficient results without unnecessary overheads. 

    In terms of pricing, our model avoids the top-heavy cost structures typical of traditional agencies, helping ensure cost effectiveness. We’ll work with you to advise on how to maximise your budget whist delivering impact and results.

    We don’t focus on short term, one-off projects. We build long-term partnerships, built on trust and we’re proud to have maintained relationship with our clients for over 15 years.

    We’re always open to discussing your requirements, budget and proposing a model that fits. Contact us today.

  • Can you support global roll-outs or multiple markets?

    Yes. We have experience adapting campaigns for international markets, including localising content while retaining brand integrity and global consistency. 

    From digital to print and broadcast, we handle the complexities of global execution and adaptation.

    We’ve done this for some of the most recognisable brands in the world and adapted content for over 52 countries and languages.

  • What types of businesses are best suited to work with you?

    We’ve worked with global brands as well as smaller or scaling businesses. Blue chip to Start-up.

    The key is ambition. Whether you’re looking to grow, refine your positioning or enhance in-house capabilities, we can partner effectively. 

    If you already have internal marketing resources but need an agency to fill gaps or scale certain services, we’re compatible with that model too.

    Maybe you’re an digital, events or marketing agency that needs some additional support from our specialist.

  • How do you measure success?

    We define key performance indicators (KPIs) at the outset. These may include engagement, conversion (CRO), brand awareness uplift, ROI, earned media value or other bespoke metrics.

    We emphasise real, commercial outcomes rather than superficial metrics. For example, our web development service places value on “real customers looking for your services” rather than just traffic. 

    Regular reporting and review sessions ensure transparency and optimisation.

  • Can you integrate with our existing tech stack, platforms or agencies?

    Absolutely. We frequently collaborate with in-house teams, incumbent agencies and third-party suppliers.

    Whether it’s aligning with your CRM, marketing automation tools, analytics platforms or production workflows, we integrate seamlessly.

    The goal is simple. Reduce friction, maintain brand consistency and strengthen your overall marketing ecosystem.

  • What services are included under your “wrap-around services”?

    Our wrap-around scope covers areas such as print management, media planning & buying, point-of-sale, direct mail, packaging design, global ad-adaptations and working with in-house studios or other agencies. 

    Simply speaking, you don’t just get creative or digital, we support the full ecosystem around your brand communications.

  • Do you offer ongoing retainer partnerships?

    Yes. Many clients choose to work with us on a retained basis to secure consistent strategic, creative and digital support.

    Retainers ensure continuity, priority access to specialists and predictable cost management. They’re tailored to your workload, internal resource and long-term marketing plan.

  • How do I start working with you?

    Simply reach out via our contact page.

    You can email enquiries@wrap-media.com or call +44 0121 798 9015. 

    We’ll arrange a discovery conversation to understand your business, your objectives and the best way our team can add value.